Solution for "App cannot be downloaded due to error(492)." in Android


Multiple users have experienced Error 492 while installing apps from Google Play Store. So, in this article, we have mentioned the various steps that can be taken to eradicate the error code 492.

Solution 1: Clearing the cache data of the Google Play Services and Google Play Store.

  • Go to the "Settings" section of your Android device and then open the "Apps" section.

    App cannot be downloaded due to error(492)

  • In the "Apps" section find the "Google Play Store" and "Google Play Services" and then tap on the "Clear data" & "Clear Cache" options for both. After Tapping on this all the cache memory and data will be cleared.

    App cannot be downloaded due to error(492)

  • Check if the problem is resolved.

Solution 2: Re-installing The Applications

If you are installing a new application, then quickly stop the download and close the play Store.Open the recent apps tab and close the Google Play Store from that also. After doing all this, try re-installing the application. If it resolves the problem then the issue might be due to a server problem.

Now if you are experiencing the Error Code 492 while updating the application, click on the okay option of the error popup box so that the pop-up box closes down. After that, uninstall that application that you were trying to update. After uninstalling the application, install it all over from the start again by clicking okay and giving it the necessary permissions. Following these steps might fix the Error Code 492.

Solution 3: FORMAT the SD Card

  • Scroll down in the Settings app until you find the "Storage" section. Tap on it or view it for the next step.
  • Scroll down to find the SD Card option. You can see which app take up how much space and change the storage of certain apps to or outside the SD card through this option. After going through a few options you will see an option either mentioned as "Erase SD card" or "Format SD card".

    App cannot be downloaded due to error(492)

  • Erase the SD card data to see if the problem is resolved.

Solution 4: Uninstalling updates from Google Play and Removing your Google account

  • Go to Settings->Apps to open "Google Play store".
  • Then, tap on the "Uninstall updates" option. On doing so all further updates that has been installed after the factory version of your handset will be uninstalled from your device.

    App cannot be downloaded due to error(492)

  • Repeat the same process for "Google Play Services".
  • Now go back to the "Settings" section and find the section which is named "Accounts". Here, you can add and remove accounts of different applications. Find the "Google Account" section and click on "Remove Account".

    App cannot be downloaded due to error(492)

  • Now,re-enter your Google account and go and open your Google Play Store and check if the error is resolved.

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