Multiple users have experienced Error 492 while installing apps from Google Play Store. So, in this article, we have mentioned the various steps that can be taken to eradicate the error code 492.
Solution 1: Clearing the cache data of the Google Play Services and Google Play Store.
Go to the "Settings" section of your Android device and then open the "Apps" section.
In the "Apps" section find the "Google Play Store" and "Google Play Services" and then tap on the
"Clear data" & "Clear Cache" options for both. After Tapping on this all the cache memory and data will be cleared.
Check if the problem is resolved.
Solution 2: Re-installing The Applications
If you are installing a new application, then quickly stop the download and close the play Store.Open the recent apps
tab and close the Google Play Store from that also. After doing all this, try re-installing
the application. If it resolves the problem then the issue might be due to a server problem.
Now if you are experiencing the Error Code 492 while updating the application, click on the okay option of the
error popup box so that the pop-up box closes down. After that, uninstall that application that you were trying to update.
After uninstalling the application, install it all over from the start again by clicking okay and giving it the
necessary permissions. Following these steps might fix the Error Code 492.
Solution 3: FORMAT the SD Card
Scroll down in the Settings app until you find the "Storage" section. Tap on it or view it for the next
Scroll down to find the SD Card option. You can see which app take up how much space and change the
storage of certain apps to or outside the SD card through this option. After going through a few options you will
see an option either mentioned as "Erase SD card" or "Format SD card".
Erase the SD card data to see if the problem is resolved.
Solution 4: Uninstalling updates from Google Play and Removing your Google account
Go to Settings->Apps to open "Google Play store".
Then, tap on the "Uninstall updates" option. On doing so all
further updates that has been installed after the factory version of your handset will be uninstalled from your device.
Repeat the same process for "Google Play Services".
Now go back to the "Settings" section and find the section which is named "Accounts". Here, you can add and remove
accounts of different applications. Find the "Google Account" section and click on "Remove Account".
Now,re-enter your Google account and go and open your Google Play Store and check if the error is resolved.