Samsung Galaxy A6 Most Common Issues & Problems - Its Solution Fix and TIPS & TRICKS

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Samsung Galaxy A6 was launched in May 2018. The phone has a 5.60-inch touchscreen display with a resolution of 720 pixels by 1480 pixels. The price in India starts from Rs. 15,490.

The Samsung Galaxy A6 is powered by 1.6GHz octa-core processor and 3GB of RAM. The internal storage is of 32GB that can be expanded up to 256GB via a microSD card. For the cameras, the Samsung Galaxy A6 has a 16-megapixel primary camera on the rear and a 16-megapixel front shooter camera for selfies.

The Samsung Galaxy A6 is powered by a 3000mAh battery. It measures 149.90 x 70.90 x 7.70 (height x width x thickness). Connectivity options include Wi-Fi, GPS and Bluetooth.

samsung galaxy a6 issues problem hanging lagging not working

In this article, we are addressing some Common Issues in the device Samsung Galaxy A6 like Lagging, Application Crashes, Touch Not Working, Apps not Downloading, Screen Struck, Network not working and Device Hangs on Logo with their solution.

Samsung Galaxy A6 Lagging

  1. Some third-party launcher or program may cause the phone to lag. Because many of these launchers are not optimized for particular specification sheet. Then, do a hard reboot. Turn off your phone and restart it again.
  2. If the problem is still not resolved, you have to perform a factory reset. Go to Setting > Backup & Reset > Factory Reset . Make sure to take necessary backup before factory reset.

Game or Application(like PUBG, Asphalt 8, Cricket) crashes or unexpectedly closes in the middle

  1. Go to Settings > Storage -> Cached Data , then select ok to clear data of the app that is crashing.
  2. Uninstall the app and install it again.Also, update the play store app.
  3. Try by updating the software or firmware of the phone in the updates option.
  4. Power off your Samsung Galaxy A6, wait for 10 seconds and turn it back on.

Samsung Galaxy A6 Mobile Touch not working

  1. This might be due to a liquid screen damage which you may not know about. Keep your device in a warm place for 36 hours and check if this is resolved.
  2. Make sure you are not sharing the screen with other gadgets.
  3. Check if the device is operating fine in the recovery mode.

Apps not downloading from the play store in Samsung Galaxy A6

This might also be due to any issue of the internet connection you are using. Try the following steps to see if this solves the problem.

  1. Check if the WIFI is working. If you are downloading over sim data, make sure the "Download over WIFI" is not checked in the settings of Play store.
  2. Go to settings on the Samsung Galaxy A6 and clear app data of the app Play Store.
  3. Remove your Google account by choosing Settings > Other Accounts > Google and in the bottom click on the 3 dots and select Remove account . Restart and open Play Store and login again into your Google Account. Then try downloading the app.
  4. Clear the local search history and cache from the Play store app. Check if the Play store app is updated and try again to download the app.

Samsung Galaxy A6 Screen Stuck or Screen Hanged

You might face this issue due to overheating of the phone.

  1. Do not let your phone charge for too long.
  2. Using your Galaxy A6 phone for long time while charging may lead to the heating issue.
  3. Gaming for too long could be the main reason for the heating issue.
  4. Make sure to turn off Mobile data, GPS, Bluetooth while in call.

Samsung Galaxy A6 Weak Mobile Network Connection

  1. Remove and re-insert your SIM card again to solve the SIM undetected issue.
  2. You can perform a basic rebooting before anything else.
  3. If there is any hardware issue, contact the service centre.
  4. Confirm that the SIM frequency is same as to the device frequency.
  5. Try to do a manual search for the network by unchecking "Automatically detect network".
  6. Check with any other sim whether you are facing the same issue.

Samsung Galaxy A6 Hangs on Logo Screen after Restart

Factory reset your phone via recovery and restore the system software on the phone. Make sure you have charged the phone prior to this. To do this, follow these steps:

  1. Hold on the power button to switch off Samsung galaxy A6.
  2. Once the handset is switched off, press and hold together: Volume Up + Home + Power key for a while.
  3. Release the keys when the Samsung logo appears on the screen and the phone will start in the recovery mode.
  4. Select from Recovery Mode menu option "wipe data / factory reset" using Volume buttons to navigate up and down and Power button to confirm.
  5. Choose option "Yes -- delete all user data" to confirm the reset.
  6. Finally, select the option "reboot system now" to restart your Galaxy A6.

samsung galaxy a6 issues problem hanging lagging not working

The phone has a very nice and premium quality design and looks very attractive.It carries a 18.5:9 aspect ratio and the display is protected by corning Gorilla glass. It has metal unibody design with smooth curves and three amazing colours to choose from.The brilliant front camera(16 MP) makes sure that the selfie is clicked perfectly with the right amount of light. Also, the rear camera is tuned to get amazing photos even in very low light. All these makes Samsung Galaxy A6 a great phone to buy in the range of below 20000.

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