Moto G6 Common Problems Solution


Moto G6 was launched in April 2018. The smartphone comes with a 5.70-inch touchscreen display with a resolution of 1080 pixels by 2160 pixels. Moto G6 price in India starts from INR 13,408.

The Moto G6 is powered by 1.8GHz octa-core processor and 4GB of RAM. The phone has 64GB of internal storage that can be expanded up to 128GB via a microSD card. As far as the cameras are concerned, the Moto G6 has a 12-megapixel primary camera on the rear and a 16-megapixel front shooter for selfies.

The Moto G6 is powered by a 3000mAh non removable battery. It measures (height x width x thickness) 154.50 x 72.30 x 8.3 and weighs 167.00 grams.

The Moto G6 is a dual SIM smartphone that accepts Nano-SIM in both slots. Connectivity options include Wi-Fi, Bluetooth, NFC and 4G (with support for Band 40 used by some LTE networks in India). Sensors on the phone include Compass/ Magnetometer, Accelerometer, Proximity sensor, and Gyroscope.

moto g6 hanging solution

If you're experiencing a technical hitch on your Moto G6, check out our list of the most common Moto G6 problems and issues, and see whether there is an easy fix to get your phone running smoothly again.

  1. Moto G6 Lagging
    1. Check if the memory of the phone is completely used up. This often have an impact on the processing speed and sometime device faces this problem.
    2. Update all the apps on your device.
    3. The presence of virus in your device may affect your device performance. So reset the device.
    4. Update or remove the apps that is showing some unexpected behavior in your device.
    5. Try for a hard factory reset if none of the above tips works for you.

  2. Moto G6 Game or Application(like Instagram, GTA, FIFA) crashes or unexpectedly closes
    1. Go to Settings > Storage -> Cached Data , then select ok to clear data.
    2. Uninstall the app and install it again from the play store.
    3. Try updating the software or firmware of the phone in the updates option.
    4. Power off your Moto G6, wait for 10 seconds and turn it back on.

    Moto G6 Touch not working

    1. This might be due to a liquid damage which you may not know about. Keep your device in a warm place for 36 hours and check if the issue still persists.
    2. Make sure the screen is not shared with other gadgets.
    3. Check if the device is operating fine in the safe mode.

  3. Moto G6 Apps not downloading from the Play Store
  4. This is one of the common issues among many Android users irrespective of the handset they use. To resolve this:

    1. Check if the WIFI is working fine. If you are downloading over sim data, make sure the "Download over WIFI" is not checked in the settings of Play store.
    2. Go to settings on the Moto G6 and clear app data of the app Play Store.
    3. Logout from your Google account by going into Settings > Other Accounts > Google and in the bottom click on the 3 dots and select Remove account . Restart and open Play Store and login again into your Google Account. Then try downloading the app.
    4. Clear the local search history from the Play store app. Check if the Play store app is updated and try again to download the app.

  5. Moto G6 Screen Stuck or Frozen
  6. You might face this issue due to overheating of the phone.

    1. Impose a charging limit on your phone. Do not exceed beyond 95% for smooth performance.
    2. Do not install a very large number of apps in the phone and check if they are running in the background.
    3. Turn OFF the features which are not in use such as Bluetooth and Wi-Fi.

  7. Moto G6 Mobile Network not working properly or No Network Signal
    1. Remove and re-insert your SIM card again to solve the SIM undetected issue.
    2. Before trying anything else you can perform a basic rebooting.
    3. If the SIM tray is damaged, you have to replace that.
    4. Confirm that the SIM frequency is same as to the device frequency.
    5. Try to do a manual search for the network.
    6. Consider replacing the SIM if none of the other methods could solve the issue.

  8. Moto G6 Hangs on Logo
  9. Factory reset your phone via recovery and restore the system software on the phone. Make sure you have charged your phone prior to this. To do this, follow these steps:

    1. Hold the power button to switch off the handset.
    2. Once the handset is switched off, press and hold together: Volume Up + Home + Power key for a couple of seconds.
    3. Release the keys when the Logo appears on the screen and the phone will start in the recovery mode.
    4. hardreset motorola moto g6 solution

      Image www.hard-reset.org

    5. Select from Recovery Mode menu option "wipe data / factory reset" using Volume buttons to navigate up and down and Power button to confirm your selection.
    6. Choose the option "Yes -- delete all user data" to confirm the reset.
    7. Finally, select the option "reboot system now" to restart your phone.

The Moto G6 is one of those phones that truly delivers everything you need in a smartphone at a reasonable price. The Moto G6 comes with everything you would expect in a phone, Snapdragon 450, 3GB of RAM, 32GB of storage, a 3000mAh battery, a 12MP rear camera, a fingerprint sensor, and a 5.7-inch HD display. It also runs Android 8.0 out of the box.Also,Snapdragon 450 has all the same power efficiencies of modern Qualcomm chips. The 3,000mAh battery is plenty big on its own, but combined with the Snapdragon 450 and Motorola's power-efficient build of Android, battery life is pretty amazing. So, Moto G6 is a great buy in this price range.

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